Legal

Terms of Service

Last updated: 1 January 2026  ·  Privacy Policy  ·  Help & Support

Acceptance of Terms

By accessing or using PropertyMatch — including our website, mobile application, waitlist, and any related services — you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and PropertyMatch. "You" refers to the individual or entity accessing the Service. "We," "us," and "our" refers to PropertyMatch.

If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

Description of Service

PropertyMatch is a property discovery platform that enables users to:

  • Browse curated luxury property listings in the Marbella area, Costa del Sol, Spain
  • Express interest in properties through a swipe-based interface
  • Connect and communicate with licensed real estate agents
  • Request and schedule private property viewings
  • Join a waitlist for priority access to new features and listings

PropertyMatch is a marketing and introduction platform. We are not a real estate agency, broker, valuer, or financial adviser. All property transactions are conducted by and with licensed real estate professionals.

Eligibility

To use the Service, you must:

  • Be at least 18 years of age
  • Have legal capacity to enter into a binding contract in your country of residence
  • Not be prohibited from using the Service under applicable law
  • Provide accurate and truthful information when creating an account or joining the waitlist

We reserve the right to refuse access to anyone who does not meet these requirements or who we believe is misusing the Service.

Accounts

Creating an account

You may need to create an account to access certain features of the Service. You are responsible for keeping your account credentials secure and for all activity that occurs under your account.

Account accuracy

You must provide accurate, current, and complete information when creating your account and must keep this information up to date. Providing false information is grounds for immediate account termination.

One account per person

Each individual may only hold one PropertyMatch account. Creating multiple accounts to circumvent restrictions is prohibited.

Account security

You must notify us immediately at support@property.kinetic.im if you become aware of any unauthorised access to your account. We are not liable for any loss arising from unauthorised use of your account where you have failed to take reasonable precautions.

Acceptable Use

You agree to use the Service only for lawful purposes and in a manner consistent with these Terms. You must not:

  • Use the Service to transmit unlawful, harmful, threatening, defamatory, or abusive content
  • Harass, intimidate, or send unsolicited commercial messages to agents or other users
  • Attempt to gain unauthorised access to any part of the Service or its underlying systems
  • Use automated tools, bots, scrapers or scripts to access, collect or reproduce content from the Service
  • Misrepresent your identity or impersonate any person or entity
  • Interfere with the operation of the Service or the experience of other users
  • Submit knowingly false property enquiries or requests for viewings you do not intend to attend
  • Use the Service to compete with PropertyMatch or build a competing product
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Violate any applicable local, national, or international law or regulation

We reserve the right to suspend or terminate access for any user who violates these rules, without notice.

Property Listings

Listing accuracy

Property listings displayed on PropertyMatch are provided by our partner agents and third-party sources. While we take reasonable steps to ensure accuracy, we cannot guarantee that all listing information — including price, availability, size, description, or photographs — is complete, accurate, or up to date.

Important: Property prices, availability and descriptions are subject to change without notice. You should always verify listing details directly with the agent before making any financial commitment.

No warranty on listings

PropertyMatch makes no warranty that any property shown on the Service is actually available for sale or rent, accurately described, or suitable for your purposes. Listing images may be illustrative or representative.

Off-market properties

Some listings are marked as off-market or exclusive. These properties may not be available on other platforms. Off-market status is provided by agents and is not independently verified by PropertyMatch.

Agent Services

When you connect with a PropertyMatch agent, you are engaging with a licensed real estate professional. PropertyMatch facilitates this introduction but is not a party to any agreement between you and the agent or any property seller.

Independent relationship

Agents acting through PropertyMatch are independent professionals. PropertyMatch does not control, endorse, or warrant the advice, services, or conduct of any agent. Any transaction you enter into with an agent or vendor is solely between you and them.

Viewing appointments

PropertyMatch enables you to request viewings but does not guarantee that all requested viewings will be arranged. Agents confirm viewings subject to availability. Repeated no-shows may result in your account being restricted.

No financial or legal advice

Nothing in the Service or any agent communication constitutes financial, tax, legal, or investment advice. You should seek independent professional advice before proceeding with any property transaction.

Intellectual Property

Our content

All content on the Service — including the PropertyMatch name, logo, design, software, text, images, and data — is owned by or licensed to PropertyMatch and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

Your content

You retain ownership of any content you submit to the Service (such as profile information or messages). By submitting content, you grant PropertyMatch a non-exclusive, royalty-free, worldwide licence to use, store, and display that content for the purpose of providing and improving the Service.

Feedback

If you provide feedback or suggestions about the Service, you agree that we may use this feedback without restriction or compensation to you.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.

We do not warrant that:

  • The Service will be error-free, uninterrupted, or secure
  • Property listings are accurate, complete, or current
  • Any property will be available at the time you seek to purchase or rent it
  • The Service will meet your specific requirements
  • Any defects or errors will be corrected

Your use of the Service is entirely at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, PropertyMatch shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, goodwill, or business opportunities
  • Losses arising from your reliance on property listings or agent communications
  • Losses arising from any property transaction entered into as a result of using the Service
  • Losses arising from unauthorised access to your account or personal data
  • Service interruptions, downtime, or technical failures

In any event, our total aggregate liability to you for any claim arising from the Service shall not exceed €100 (one hundred euros).

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless PropertyMatch and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

  • Your use of or access to the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Any content you submit to the Service

Termination

By you

You may stop using the Service at any time. To delete your account and associated data, email support@property.kinetic.im with the subject line "Delete my account."

By us

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason including violation of these Terms, suspected fraud, or prolonged inactivity. We may also discontinue the Service entirely at our discretion.

Effect of termination

On termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive termination (including disclaimers, limitation of liability, indemnification, and governing law) will continue to apply.

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles. The courts of Málaga, Spain shall have exclusive jurisdiction over any dispute arising from these Terms or your use of the Service, except where mandatory consumer protection law in your country of residence requires otherwise.

Before initiating any formal legal proceeding, we encourage you to contact us to attempt to resolve the dispute informally. Most concerns can be resolved quickly by contacting us at support@property.kinetic.im.

Changes to Terms

We may modify these Terms at any time. When we make material changes, we will notify registered users by email and update the "Last updated" date at the top of this page. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

If you do not agree to any revised Terms, you must stop using the Service before the changes take effect.

Contact

Questions about these Terms

If you have any questions about these Terms of Service, please contact us:

Email: support@property.kinetic.im

For privacy-related enquiries: privacy@property.kinetic.im

PropertyMatch · Marbella, Málaga, Spain